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Gift Card Terms & Conditions

  • Gift cards may not be exchanged for cash.

  • The card is not a cheque guarantee, credit, debit or charge card.

  • No change will be given but the balance can be used for future purchases.

  • We will not be held liable for lost or stolen cards - protect this as you would cash.

  • To check the balance of your gift card, please contact us.

  • For all gift cards sold from 01-December-2021: A Gift Card is valid for 12 months from the date the gift card was issued. Please contact us if you would like to confirm the date of expiry.

  • CREM Kitchen gift cards (whether plastic or email) are valid only at CREM Kitchen the UK for use in restaurant for dine-in or collection. 

  • Gift cards cannot be used with delivery providers such as Deliveroo, Uber Eats etc.

  • Gift cards can be purchased with a minimum value of £20, up to a maximum of £250.

  • Email gift cards will be free to receive for the guest.

  • Email gifts are valid either presented on a smart phone or printed out.

  • Gift codes (physical or email) can be used multiple times until all of the remaining balance is spent.

  • We reserve the right to amend the terms and conditions.

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